FAQ
Frequently Asked Questions
What are your standard turn around times?
Rush Orders start around 3-5 business days when possible and options are available for 5-7 and 7-10 business days.
What decoration methods are available?
We also offer our newest print method which is the waterbased transfer printing method, no minimums, unlimited colors, superior washability resutls with over 80+ washes and counting.
What happens once my order is placed?
Confirmation Email: Immediately after placing your order, you’ll receive an automated confirmation email containing your unique order number.
Digital Proof Sent via Email: Within 2 to 3 business days, you’ll receive an email with a proof of your digitized artwork. Please review and approve this proof within 24 hours to keep your order on track. Any edits or delays in approval may cause a delay in the shipment date. The final product will be decorated exactly as it appears on the approved proof.
Production Stage: Once your artwork is approved, the order will enter the production phase.
Order Shipment: Upon completion of production, your order will undergo quality control checks and will be prepared for shipping using the chosen method during checkout.
Tracking Information: You’ll receive an email containing your tracking number when your order leaves our warehouse.
Shipping Details: Ground Shipping typically takes 3 to 5 days for delivery, and Expedited shipping can be selected during checkout for faster delivery.